Contact
The trip desk
Every journey starts with hello
Write, call or book a planning call. A planner, not a sales team, reads every message and answers within two working days.
However you like to start
There is no booking form on this site on purpose. A planner reads every message and replies within two working days.
Write to the trip desk
The best place to start. Tell us roughly when, who and how far you like to walk.
trips@example.com
Write an email
Call a planner
Monday to Saturday, 9:00 to 18:00. If we are out walking, we call you back the same day.
+1 555 010 0142
Call now
Book a planning call
Pick a forty-minute slot with a planner. No obligation, and no forms before the call.
Online calendar
Choose a time
What helps us plan well
Five things make the first reply useful. None of them is required: a single line is a fine start.
1
Rough dates
A month or a window is plenty. Flexible dates often mean quieter huts.
2
Who is travelling
How many of you, and the ages of anyone under sixteen.
3
How you like to walk
A recent walk you enjoyed tells us more than any fitness level.
4
Where you sleep best
Shared huts are fine, or you would rather have a private room every night.
5
Anything to plan around
Knees, diets, a birthday on the trail or a train you need to catch.
An example message
Hello Cairnway,
Two of us, both in our fifties, would love a walking week in late June or early July. We walk most weekends, about 15 km with some hills. We liked the look of the hut route but would prefer a private room where possible. One of us is vegetarian.
Thank you!
Reply within two working days
Sample
The map room
Unit 4, The Old Ropeworks, Harbour Lane. Visits by appointment, with tea and the big table of maps.
Monday to Friday
9:00 to 18:00
Saturday
10:00 to 16:00
Sunday
Closed, the guides are walking
While you travel
Trip desk line, day and night
2 days
for a first reply, at most