How we plan
One planner, start to finish
Planned slowly, walked easily
Five steps from a first conversation to the station platform, with one person beside you the whole way and no forms to fill in.
No forms, no packages, no hurry
A journey with us starts as a conversation and ends with a phone call once you are home. In between, one planner shapes every detail and the guide who leads it checks the route again in spring.
Your planner
One person from the first call to the last day, who knows the route, the huts and you. Never a call centre, never a chatbot.
Replies within two working days
A direct number while you travel
01
Day 1
A first conversation
Forty minutes on a call or over coffee. We ask how you like to walk, how you sleep best and what a perfect afternoon looks like, then listen more than we talk.
You receive
A one-page note of what we heard, and two routes that fit it
02
Week 1
Two routes on paper
We write up two routes with daily distances, where you sleep, the pace and a sample price. You mark them up, we redraw them until one feels right.
You receive
Two route outlines with a sample price for each
03
Week 2
Holding the dates
Once you choose, we hold the huts, guides and transfers for seven days without a deposit, so you can check flights and diaries in peace.
You receive
A provisional booking and a deposit link, valid seven days
04
Weeks 3 to 6
The details, settled
Rooms are confirmed, guides briefed and transfers timed to your trains. A day-by-day plan arrives with a packing list and a printed map book.
You receive
Final itinerary, map book and packing list
05
Departure
Out on the trail
Your guide meets you at the station. The trip desk is on call all journey, and we phone once you are home to hear how it went.
You receive
A guide on the platform, a phone number and a welcome dinner
The weeks before the first step
Once a journey is booked, nothing lands on you all at once. Five small check-ins, spaced so that you arrive ready and rested.
12 weeks
Fitness notes
A short training plan based on the route's longest day, with walks you can do from home.
8 weeks
Kit check
The packing list arrives. Send us a photo of your boots if you are unsure about them.
4 weeks
Final details
Room list, dietary notes and train times confirmed. The map book is posted.
2 weeks
Guide call
A twenty-minute call with your guide about the weather, the route and any worries.
Arrival
Off the train
Your guide is on the platform with a sign and a flask of something hot.
Four things we will not bend on
A real price, early
Every route outline carries an honest sample price. The final price is never more than ten percent above it.
Ten walkers at most
Small groups stay small. Private journeys can be as few as two.
Weather moves the plan
If the pass is unsafe, we take the valley route. Nobody is pushed to keep a schedule.
Walked first
Every route is walked by its guide each spring before the first group arrives.